Who We Are
Last updated: 11 April, 2025
Welcome to AL•LA•NA (“we”, “our”, “us”). At AL•LA•NA! Our website address is: https://theallana.com. we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when you use our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order or create an account, we collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
- Non-Personal Information: We may collect information about your interaction with our website, including your IP address, browser type, and browsing activity, through the use of cookies and similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and handling, and to communicate with you about your orders.
- Customer Service: To provide you with customer support and respond to your inquiries.
- Marketing Communications: With your consent, we may send you promotional emails or offers about our products, services, and updates.
- Website Improvements: To improve the functionality and user experience of our website.
3. How We Protect Your Information
We are committed to keeping your personal information safe and secure. We implement various security measures, such as encryption, firewalls, and secure server access, to protect your information from unauthorized access, alteration, or disclosure.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, and fulfill orders.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests from law enforcement.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and tailor our services to your preferences. You can modify your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications from us.
- Request details about how we handle your personal information.
To exercise any of these rights, please contact us at [Your Email Address].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly. We encourage you to review this page regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
AL•LA•NA
contact@theallana.com
+91 82956 25860